Terms and Conditions


Identity of the contracting parties

On the one hand, the CLIENT, identified on the website through an email, over which he has full responsibility for use and custody, and is responsible for the veracity of the personal data provided to the PROVIDER. On the other hand, the PROVIDER, as supplier of the products purchased by the CLIENT, is GRUPO MADERLAND S.L., with address at C/ Josep Puig i Cadafalch, 50-56, Local 2-3, Local 5 08190 Sant Cugat del Vallés · Barcelona , Spain, CIF B67616623, customer service telephone number +34 930 107 961 and website https://www.maderland.es (hereinafter, the Website).

Object of the contract

The purpose of this contract is to regulate the contractual sales relationship born between the PROVIDER and the CUSTOMER at the time the CUSTOMER accepts the corresponding box, during the online acquisition process.

The contractual sales relationship entails the delivery, in exchange for a determined price and publicly displayed through the website, of the purchased product.

Acceptance of this document means that the CLIENT:

  • You’ve read, you understand and you’re agree with this text.
  • It is a person with sufficient capacity to hire.
  • Assume all obligations set forth herein.

These conditions will have an indefinite period of validity and will be applicable to all purchases made through the PROVIDER’s website.

El PRESTADOR informa de que el comercio es responsable y conoce la legislación vigente de los países a los que envía los productos, y se reserva el derecho de modificar unilateralmente las condiciones, sin que ello pueda afectar a los bienes o promociones que fueron adquiridos previamente a la modificación.

Hiring procedure

The CLIENT, in order to access the services or products offered by the PROVIDER, must register through the website by creating a CLIENT account. Therefore, the CLIENT must freely and voluntarily provide the personal data that will be required, which will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (RGPD), and the Law Organic 3/2018, of December 5 (LOPDGDD), and detailed in the Legal Notice and Privacy Policy of this website.

The CLIENT will select a username and password, if required by the system, agreeing to make diligent use of them and not make them available to third parties, as well as to notify the PROVIDER of the loss or theft of credentials. or possible access by an unauthorized third party, so that it proceeds to immediate blocking.

Once the CLIENT account has been created, you are informed that in accordance with the requirements of article 27 of Law 34/2002, on Information Society Services and Electronic Commerce (LSSICE), the contracting procedure includes The next points:

  1. General contracting clauses
  2. Order shipping
  3. Force Majeure
  4. Competence
  5. Generalities of the offer
  6. Price and validity period of the offer 7. Transportation expenses
  7. Payment method, expenses and discounts
  8. Purchasing process
  9. Applicable law and jurisdiction


Unless specifically stipulated in writing, placing an order with the PROVIDER will imply acceptance by the CUSTOMER of these legal conditions. No stipulation made by the CUSTOMER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by the PROVIDER.


THE PROVIDER will not send any order until it has verified that the CUSTOMER has made the payment correctly.

Shipments of goods will usually be made by express courier, MRW, according to the destination freely designated by the CUSTOMER.

The delivery time is usually between 1-3 business days, once the files are correctly received, depending on the destination population and the chosen payment method. This term is understood provided that the availability of the merchandise has been confirmed and full payment of the order has been verified. The indicated delivery dates or times will be understood as approximate, and delays will not constitute non-compliance with these conditions. The delivery period will be, at most, 30 calendar days from the purchase and its corresponding payment.

The PROVIDER will not assume any responsibility when the delivery of the product does not take place, because the data provided by the CLIENT is false, inaccurate or incomplete.

The CUSTOMER must verify, in the order confirmation email, that their data is correct for correct receipt of the product.

The delivery will be considered made at the moment in which the carrier has placed the products on delivery

available to the CUSTOMER and the CUSTOMER, or his delegate, has signed the delivery receipt document.

It is the CUSTOMER’s responsibility to verify the products upon receipt and expose all reservations and claims that may be justified in the delivery receipt document, to the carrier itself.


The parties will not incur liability for any failure due to a major cause. Compliance with the obligation will be delayed until the case of force majeure ceases.


The CUSTOMER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale.

If any stipulation of these conditions is considered null or impossible to comply with, the validity, legality and compliance of the rest will not be affected in any way, nor will they be modified in any way.

The CUSTOMER declares to have read, know and accept these General Conditions in their entirety.


All sales and deliveries made by the PROVIDER will be understood to be subject to these General Conditions.

No modification, alteration or agreement contrary to MADERLAND’s Commercial Proposal or what is stipulated herein will have effect, unless expressly agreed in writing signed by the PROVIDER, in which case, these particular agreements will prevail.

Given the continuous technical advances and improvements of the products, the PROVIDER reserves the right to modify its specifications with respect to the information provided in its advertising, until it does not affect the value of the products offered. These modifications will also be valid in the event that, for any reason, the possibility of supplying the products offered is affected.


These prices, unless expressly indicated otherwise, do not include shipping, handling, shipping insurance or any other additional services and annexes to the purchased product.

The prices applicable to each product are those published on the website and will be expressed in Euro currency. The CUSTOMER assumes that the economic valuation of some of the products may vary in real time.

Before making the purchase, you can check all the details of the quote online: items, quantities, price, availability, shipping costs, charges, discounts, taxes and the purchase total. Prices may change daily while the order is not placed.

Once the order is placed, prices will be maintained whether products are available or not.

Any payment made to the PROVIDER entails the issuance of an invoice in the name of the registered CUSTOMER or the company name that the CUSTOMER has informed at the time of placing the order. By making the purchase, you agree to receive the invoice in your email but you also have the right to receive the paper invoice by post. You can request the paper invoice by contacting us after placing the order, or by adding a comment in the order notes.

For any information about the order or additional clarification, the CUSTOMER may contact customer service by phone +34 930 107 961, or by email at the address info@maderland.es


Los precios del producto no incluyen gastos de envío o comunicación, ni de instalación, o prestaciones complementarias, salvo pacto expreso por escrito en contrario.

We have established a flat rate of €8 + VAT regardless of the order amount.

No shipments are made to the Islands or outside Spanish territory.


The PROVIDER allows the following ways to pay for an order:

  • Wire transfer
  • Credit card


Basket (budget simulation)

Any product from our catalog can be added to the cart. In this, only the items, quantity, price and total amount will be observed. Once the basket is saved, taxes, charges and discounts will be calculated according to the payment information and shipping information entered.

The baskets do not have any administrative connection, it is only a section where a budget can be simulated without any commitment on both parties.

From the basket you can place an order by following the following steps for its correct formalization:

  1. Checking billing information
  2. Checking the shipping address
  3. Payment method selection
  4. Placing the order (purchase)

Once the order is processed, the system instantly sends an email to the PROVIDER’S management department and a summary of the purchase to the CUSTOMER.

Orders (purchase requests)

Within a maximum of 24-48 business hours, an email will be sent to confirm the status of the order and the shipping date.


These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. The PROVIDER and the CLIENT agree to submit to the courts and tribunals of the CLIENT’s domicile any dispute that may arise from the provision of the products or services that are the subject of these Conditions.

In the event that the CLIENT is domiciled outside of Spain, the PROVIDER and the CUSTOMER expressly renounce any other forum, submitting to the Courts and Tribunals closest to the town of Barcelona, (Spain).

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